Suffolk Chamber Terms & Conditions, Privacy Statement and Accessibility Statement

Terms and Conditions 

This Internet website is provided by Suffolk Chamber of Commerce (“the Company”). By using this website, you agree to be bound to the following Terms and Conditions. If you do not agree with these terms and conditions then you are not authorised to use or access this Site.

Privacy Policy

The Suffolk Chamber of Commerce respects your privacy and is committed to protecting it. This Privacy Policy is designed to inform you of our policy and practices and to tell you of the way your information is collected and used.

This Privacy Policy applies to www.suffolkchamber.co.uk and data we receive from you via this site or by any other means. Suffolk Chamber ensures that any data received will be processed in accordance with the General Data Protection Regulation 

Personal Information that we collect

On our site you are able to:

  1. Make information requests
  2. Order services
  3. Subscribe to marketing material
  4. Register an interest in our services

The personal information you provide to us may include name, address, telephone, e-mail address, sser IDs and passwords.

Data collection and purpose specification

We collect your personal data to help us understand your needs and interests and provide you with better services. Specifically, we use your information to communicate with you, to update you on our services and better understand who uses our site and why. We will give you the opportunity to opt-out of market research and client surveys.

Unless we have your consent, we will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless required for the provision of our services or required by law. We will not sell, rent or lease your personal data to others.

If we wish to use your personal data for a new purpose, other than for which it was originally supplied, we will ask you first.

Sometimes we may need to give information to our agents and subcontractors for the purpose of providing legal services. In these circumstances we always ensure that the information is safe and secure.

Suffolk Chamber is part of a network of 53 Chambers of Commerce across the UK accredited by the British Chambers of Commerce (BCC). One purpose of the Chamber is to “influence the function of …any governmental body”.  We will provide BCC with your company’s email address in order for BCC to conduct research into the impact of policies on your business.

What does the BCC do with your data?  BCC will not contact your business for any other purpose other than to notify you of an opportunity to respond to a national policy survey. Each year, BCC conducts around five surveys which directly help us develop and shape Government policy across a range of areas, including business taxation, international trade, and employment. The data from these surveys are completely anonymised and aggregated so that individual responses cannot be identified. The anonymised data are then presented in closed briefings with stakeholders across UK Government, and shared publicly through BCC’s press team.

The purpose of carrying out the surveys is to produce reports, which BCC and the Chambers can then use in their activities in promoting and protecting the interests of UK businesses; in other words, they are part and parcel of the function and purpose of BCC and the Chamber.  There is never any marketing or commercial purpose to the surveys, and BCC does not carry out surveys on behalf of any third party.

You can contact us if you do not wish to be contacted by BCC, and you will have the opportunity to unsubscribe from BCC’s research mailing list at any point.

Links to other websites

The website may contain links to other websites which may be owned and operated by third parties. If you choose to use the services provided by those websites, you may be asked by those sites to provide certain personal information. Suffolk Chamber is not responsible for the privacy practices of those websites although its name or logo may appear on those websites. Please read the privacy statements of each and every website that you visit.

Use of Cookies

What is a cookie?

Cookies are small information files used by websites to distinguish between individual computer terminals so that the pages and functionality of that website can be correctly and securely delivered.

Cookies are fundamental to providing user-friendly online services. The most common functions of e-commerce would be impossible without cookies.

Cookies contain information about the use of your computer, but don’t include personal information about you (they don’t store your name, for instance).

There are two types of cookies that can be used in the Internet that you should be aware of – Session cookies and Persistent cookies. You can read more about these at http://allaboutcookies.org

Session cookies are deleted when you close your browser and are usually not saved to your computer’s hard disk.

We use session cookies to:

Persistent cookies remain on your computer for a specified time and so are saved to your computer’s hard disk.

We use persistent cookies to:

Accessibility statement/DDA Compliance

The Suffolk Chamber is continually striving to exceed customers’ expectations – whatever their particular needs. This extends to the way in which the company is complying with the Disability Discrimination Act 1995.

This website has been designed for DDA compliance.

We are pleased to have fully met the Bobby standard to AAA and met W3C Guidelines. If you would like to know more about compliance, the Chambers policy or bring to our attention an improvement you would like to see, please contact our website manager.

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